ENGLISH

Characteristics

We provide the best cancer treatment by using comprehensive medicine for all patients as a central cancer hospital in Kanagawa prefecture and have the facility named i-ROCK for carbon-ion radiation therapy on the hospital premises.

Departments

Respiratory Medicine, Gastroenterology, Hematology, Oncology, Gastroenterological Surgery, Thoracic Surgery, Breast Surgery, Thyroid Surgery, Gynecology, Urology, Bone and Soft Tissue Tumor Surgery, Otorhinolaryngology-Head and Neck Surgery, Neurosurgery, Dental Oral Surgery, Dermatology, Plastic Surgery, Anesthesiology, Cancer Genomic Medicine, Vaccine Therapy and Immunotherapy, Palliative Care, Oriental Medicine, Genetic Medicine, Rehabilitation, Diagnostic Radiology, Radiation Oncology, Carbon-ion Radiotherapy, Cardiovascular Medicine, Diabetes and Endocrinology, Infectious Diseases, Psychiatric Oncology.

Address: 2-3-2 Nakao, Asahi-ku, Yokohama 241-8515
Phone: 045-520-2222
Web site: http://kcch.kanagawa-pho.jp/

Guidance of the first visit

What you need on the day of your first visit

• Japanese health insurance card
• Referral letter (Medical Information Form)
• Information of image examination (CD, DVD, X-ray film, etc.)
• Medicine information

Procedures at the time of first visit

• Outpatient reception hours 　8:30-11:30 a.m.
  （If there is a time specification when you make a reservation by phone, please see a doctor at that time.）
• Please ask the general information on the 1st floor. The guide will inform you the reception procedure.
• After filling out the application form, please take the numbered ticket of the first visit reception and wait.
• If your number is called, please present your application form, health insurance card, and a referral letter.
• We will give you a set of questionnaires, so please fill in them. When you have completed the form, please present it to the first visit reception desk.
• Once you have a medical record ready, we will give you a green file with a patient ID card and a call card.
• If you have image inspection results, we will accept the outpatient guide on the 2nd floor and import images to electric medical record.

Outpatient examinations

• After completing the procedure on the 1st floor, please come to the outpatient information on the 2nd floor. We will perform body measurement and guide you through the usage of the call card and the flow of consultation.
• We will inform you that the order of examination and treatment is approaching and when to enter the examination room with the sound, vibration, and message of the call card.
• If you get a message on the call card, please come to the waiting room.
• Touch the call card to the arrival confirmation machine installed in the waiting room so that the doctor can confirm that the patient has arrived at the waiting room.
  Please note that you will not be able to call the examination room unless you can confirm your arrival.
• When the next message appears, please enter the room.

Accounting

• After all examinations, please submit your green file at the accounting desk on the 1st floor.
• After the accounting calculation is finished, we will contact you with a call card. Please come to the accounting counter.
• Please pay at the automatic payment machine or accounting counter.
  Note: The following credit and debit cards are accepted.

About prescriptions

• Our hospital provides out-of-hospital prescriptions.
• Please give a prescription at the accounting counter for confirmation. You can receive the medicine at the out-of-hospital insurance pharmacy with the prescription.
• If you are instructed to receive medicine at an in-hospital pharmacy, the voucher number will be printed on the receipt after the accounting is completed. Please bring the receipt to the hospital pharmacy counter and receive the medicine.

Inspection reservations

If you are instructed to perform PET-CT examination, CT examination, MRI, endoscopy, or ultrasound, please make a reservation for the examination date at the reception desk J-5 on the first floor and explain various precautions when inspecting. If your doctor gives you an examination instruction, please stop by the reception desk on the 1st floor J-5 before returning.

Guidance of the next visit

• A reservation slip is attached to the receipt.
• If you have not received a reservation slip, please check the next visit date at the re-visit reception desk.
• Please contact the following for reservation or change of re-visit.
  Phone: 045-520-2220 (direct), Weekdays 14:00-16:00